Tube Adjustment Policy

Effective February 1, 2005

TUBES COVERED:

This policy covers all inner tubes that are sold by Firestone Tube Company if they are used in the service for which they were intended. Not covered under this policy are retread products .

WARRANTY COVERAGE:

If any tube covered by this warranty becomes unusable for any reason within the manufacturer’s control, such tube will be replaced with an equivalent new tube or the equivalent of the wholesale (first purchaser) purchase price refunded on the basis set forth below. Some examples of causes or conditions normally beyond the manufacturer’s control and therefore not adjustable are:

• Mounting cuts and pinches
• Rim/Bead cuts – rim slip
• Valve corrosion
• Apparent overload or improper inflation
• Improper insertion of filling materials
• Foreign material in tire cavity
• Intentional alteration
• Aging (or improper storage)
• Field/Road hazards
• Punctures
• Cuts
• Stubble damage
• Impact
• Valve pulled off or stem pulled out
• Improper application (e.g. wrong tire size, type, etc.).
• Abnormal tire (unless the tire is manufactured by Bridgestone or Bridgestone/Firestone). Note: A history or pattern of tube failures in the same tire will be presumed to result from a tire abnormality, and Firestone Tube Company reserves the right to inspect the tire in such a case before honoring tube adjustment claims.
• Other improper care and use.

This warranty is in addition to and/or may be limited by any other applicable written warranty you may have received.

WARRANTY PERIOD :

Forestry and Severe Service tubes manufactured by Firestone are warranted for a period of 5 years from date of manufacture. All other tubes manufactured by or sold by Firestone are warranted for a period of 3 years from date of manufacture with the exception of racing tubes. Racing tubes are warranted for new abnormal conditions only. Firestone Tube Company will reimburse the first purchaser tube cost , along with reasonable and actual service charges within the limitations below if adequate documentation is provided.

LIMITATIONS:

• Loss of time, vehicle use, profits, or inconvenience is not covered.
• Replacement cost for tire damage claimed is not covered.
• Overtime, weekend, or holiday charges for service are not covered.
• For Agricultural, Forestry, and off-road tubes:
• Lost ballast is limited to $1.00 per gallon.
• Cost for service (in addition to distance charges) is limited to $2.00 per diameter inch. For example, a 16.9-30 tube is limited to reasonable and actual charges not to exceed $60.

RGA REQUIREMENT:

Customers desiring to return product for adjustment or other credit must secure a RGA (RETURNED GOODS AUTHORIZATION). Simply call our toll free number (1-800-553-6008) and describe what is to be returned and why. Firestone Tube Company will assign a RGA number and determine lowest cost shipping. Customer identifies return with the RGA number and ships as instructed.

TRANSPORTATION COSTS:

Firestone Tube Company will pay or reimburse the sender for ground transportation costs provided the customer ships in accordance with RGA instructions.

CONDITIONS AND EXCLUSIONS:

To the extent permitted by law, Firestone Tube Company disclaims liability or any consequential damages, including but not limited to loss of time, loss of vehicle use or inconvenience, replacement tire cost or lost profits.

This policy applies only to the actual owner-user of the tubes in the fifty United States, Canada or District of Columbia.

Firestone’s obligation under this policy may not be enlarged or altered by anyone.

OWNER-USER’S OBLIGATIONS :

It is the owner-user’s obligation to operate tubes within the loads and speed limits as specified by Firestone for the tire it is installed in, and to otherwise utilize proper care and use procedures for the tires and tubes.

In the case of an adjustment claim, the owner-user must present the tube to a Firestone dealer or store, complete and sign the customer section of the Firestone Adjustment Claim Form . A Firestone Tube or Firestone Tire Claim form may be used (blanks will be supplied on request).